6 best portable stair on wheel

A portable stair on wheels, often referred to as a mobile step ladder or rolling stair, is a piece of material handling equipment designed to provide safe access to elevated areas. It's commonly used in warehouses, factories, distribution centers, and other industrial settings where workers need to reach shelves, equipment, or other elevated platforms.

Here are some key features and information about portable stairs on wheels:

  1. Mobility: These stairs are equipped with wheels that allow them to be easily moved from one location to another. This mobility is crucial for ensuring that workers can access different areas without the need for constant disassembly and reassembly.

  2. Construction: They are typically constructed from sturdy materials like steel or aluminum to ensure durability and stability. The steps and platform are often covered with non-slip surfaces to enhance safety.

  3. Height and Steps: The height of portable stairs can vary widely, from a few steps to several feet. The number of steps depends on the height requirement and design of the specific model. Some may also have handrails for added support and safety.

  4. Weight Capacity: Portable stairs are designed to support a specific weight capacity. It's crucial to adhere to these weight limits to ensure safety during use.

  5. Locking Mechanism: Many portable stairs have locking mechanisms on the wheels to secure them in place when in use, preventing any accidental movement.

  6. Regulations and Compliance: Depending on the region and industry, there may be specific regulations and standards that portable stairs must meet to ensure the safety of workers. These can include OSHA (Occupational Safety and Health Administration) guidelines in the United States, for instance.

  7. Applications: Portable stairs are used in a wide range of industries and applications. They can be found in warehouses, distribution centers, manufacturing plants, retail environments, and more.

  8. Versatility: Some portable stairs come with additional features like adjustable heights or convertible designs that allow them to be used in various situations.

  9. Maintenance: Regular inspection and maintenance of portable stairs are essential to ensure their continued safe operation. This may include checking for loose or damaged components, lubricating moving parts, and replacing any worn-out parts.

  10. Training: Proper training on the safe use of portable stairs is crucial for preventing accidents and injuries. Workers should be familiar with the specific features and operation of the particular model they are using.

Remember, it's important to consult the manufacturer's guidelines and follow industry-specific safety regulations when using portable stairs on wheels. Always prioritize safety in the workplace.

Below you can find our editor's choice of the best portable stair on wheel on the market
  

Folding Shopping Cart with Rolling Swivel Wheels, Stair Climbing Cart,Portable Lightweight with Removable Waterproof Canvas Bag Black Grocery Utility Cart by LBLA

Based on 27 reviews Check latest price

Product description

LBLA Shopping Cart, Stair Climber-Best Choice for Everyone The folding shopping cart is designed with large wheels and platform to hold large capacity things.Use it as a shopping cart, grocery cart, utility cart, foldable cart, and overall exceptional cart on wheels with little to no assembly required; Remove the bag and it becomes a lightweight dolly capable of carrying up to 220 lbs. It is the ideal Multi-Purpose hand truck to help you carry your groceries and other items up a flight of stair, curbs, sidewalks and other terrains. Fold flat between uses for storage in a closet, garage, or car trunk. To clean, wipe down with a damp cloth.

  • Stair Climbing Design: Tri-wheels allows you to move up steps and curbs with more stability and ease
  • Easy to Assemble and Built to Last: Includes simple, easy to follow, step by step list of illustrated instructions on how to assemble the cart; Made from durable materials for frequent use
  • Foldable Shopping Cart comes with a detachable waterproof bag made of 1680D oxford cloth, that you can use it in rainy days. You can also use the trolley without the bag to load some large boxes, water or other heavy objects.
  • This grocery shopping cart,its main bag has a drawstring to keep things from falling. The front and side bags can hold umbrella, cup and bottle. The zipped bag in the back can store your valuable belongings, such as phone, keys, wallet, etc. The spongy handle prevents your hands from slipping, reduces your joint pressure and allows you to hold it comfortably. The support bar keeps the cart standing still. The plastic sleeve at the bottom protects the cart and floor from scratching.
  • No matter it is windy or rainy or snowy, the Tri-wheel design ensures a smooth roll on mud, grass, stairs, cobblestones, concrete, and gravel. Besides, The metal structure is very light, you can transport items weighing up to 66 lbs without any effort.

User questions & answers

Question: Do you have to remove the bag to fold up
Answer: Hello, ​ ​Thank you for your inquiry! Unfortunately, with the way this foot rest was designed, there is no way to adjust the surface to be flat instead of at a tilt. ​ ​If you have any other questions or concerns, please let us know! ​ ​VIVO Customer Support
Question: Is this bag insulated
Answer: You may use judt thr foot rest by itself directly on the groubd, without the stand. Since the material underneath is metal, the foot rest may slip if used on smooth floor surfaces.

BEETRO 16.5ft Aluminum Telescoping Ladder with Wheels, Easy Carry A Type Portable Telescopic Extension Ladder for Outdoor Working Household Use 330lb Capacity More Durable and Safer with Balance Rod

BEETRO

Based on 54 reviews Check latest price

Product description

BEETRO 16.5ft Aluminum Telescoping Ladder with Wheels, Telescopic Extension Ladder, Multipurpose Ladder for Household Daily or Hobbies, 330lb Capacity, with Balance Rod

The max height of a-frame is 2.5m. Moreover, it can be folded as a straight ladder, of which max height can reach 5m. It has a balance rod, ensuring your stability and safety. And with the wheels on rod, the ladder can be easily moved as you want

🍍 Having a telescoping ladder is truly of great significance for the professional, the homeowner and more. Our BEETRO telescopic extension ladders are portable, expandable, flexible, aluminum ladders designed for domestic and professional use. They are compact and easy to carry, but still, offer the heights you require.

🍍 Are you tired of the heavy and big old-fashioned ladder? If your answer is yes, our BEETRO telescopic extension ladder must be your best choice. Our product is of aluminum which is light and easy to carry. Also, this 16.5ft ladder’s collapsed height is only 95cm, which means it is convenient to store. With our ladder, something will get easier like decorating, installing and adjusting cameras, repairing roofs, repairing street lights, climbing trees, etc.

Specifications:

✅ Total step:8+8 ✅Pace: 30cm ✅Full length: 16.5ft/2.5m+2.5m ✅Fully retracted height: 95cm  ✅Max weight capacity: 330lb/150kg ✅Net weight: 17.2kg ✅Gross weight: 18.2kg. ✅A balance rod, ensuring your stability and safety. ✅Independent locking, ensuring secure in place

Notes:

1.Please read the instruction carefully and pay attention to safety before use.

2. Please make sure the steps are fully extended (be locked) before using.

3. DO NOT put your hands or fingers between the rungs while retracting to avoid pinching.

4. For your safety,please double check the stability of the ladder before climbing.

  • 💕FOR YOUR SAFETY --- This type of our extension ladder is designed with balance rod, along with the non-slip bottom cap ensuring stability of the ladder, and eliminating your worry about swaying when using the ladder. 
  • 💕 A TYPE WITH WHEELS --- This type of our BEETRO extension ladder is of A type. The max height of a-frame is 2.5m. Moreover, it can be folded as a straight ladder, of which max height can reach 5m. It can be easily moved with wheels on the balance rod
  • 💕 SELECTED MATERIAL --- The telescoping ladder is made of aluminum ensuring extending its service life.
  • 💕 MAX CAPACITY  --- The maximum load-bearing capacity is up to 330lbs.
  • 💕 VARIOUS FUNCTION --- The height of ladder can be adjusted to meet your different daily needs, like replacing bulbs, cleaning windows, decorating rooms, and more.

User questions & answers

Question: Can this ladder be used on stairs, by extending one side longer then the other
Answer: No. You can't enter your weight for customized settings.
Question: Looking at this as a fire escape ladder from 12 ft up to bottom of door on 2nd floor-does this extend quickly and easily
Answer: It all depends on the size / weight / climate / season of the coat. For instance if it were for a grasshopper in mid February then you might get nearly 1000 of them on it. Now should it be an elephant mid february coat, well lets just say maybe trying one at a time. Thanks for this opportunity CERNdog
Question: Does this later fold flat for storage? I don’t see any pics of it actually flat
Answer: it took me a week
Question: Does this ladder have quick release to quickly collapse it or do you need to release each rung
Answer: Because it is

Product features

Easy to Move

Are you still worry about always moving a ladder here and there?

Have a look at BEETRO telescoping ladder with wheels.

Tilt the ladder slightly, you can easily move it to change the light bulb,

take a book from a high place, and so on.

Instead of lifting it, you can simply move the ladder on the ground.

Easy to Carry

Easily fasten your ladder with securing strap, and then take it anywhere as you want.

The strap will make sure the ladder stays closed in compact areas in the shed, garage,

or even the trunk of the car.

Saving a lot of space, it is an excellent choice when hiking with your RV.

Balance Rod

The extended balance rod keeps the ladder from rocking from side to side when you are climbing. It also keeps the ladder from rolling over when you lean out to work.

Safety Locking Hinge

Made of strong and high quality stainless steel, the ladder is locked firmly so that it won't collapse or come loose when you are climbing.

Non-slip Cap

The Non-slip caps are carved with deep horizontal stripes, greatly increasing the friction between the ladder and the floor. There is no problem using ladders even on smooth marble or ceramic tiles.

Kindly Suggestion

  • Please read the instruction carefully and pay attention to safety before use.
  • Please make sure the steps are fully extended (be locked) before using.
  • DO NOT put your hands or fingers between the rungs while retracting to avoid pinching.
  • For your safety, please double check the stability of the ladder before climbing.

Upgraded Folding Shopping Cart Portable Grocery Stair Climbing Cart with Tri-Wheels, Swivel Handle, Wheel Bearings & Removable Basket, Perfect for Mom Christmas Gifts

Based on 66 reviews Check latest price

Product description

SURPCOS Folding Shopping Cart Stair Climbing Cart with Quiet Rubber Tri-Wheels Grocery Utility Cart for Laundry Basket Loading with Extra Large Shopping Bag Laundry Utility Cart Bonus Adjustable Bungee Cord



FEATURES:

Three wheels specially designed for stair climbing ability, with long and rotatable handle design, when a tall person uses it, there is no need to bend down to pull the cart, super loading stair climber makes you easy to get up and down stairs without effort.



Shopping / Heavy Object / Folding mode can be easily converted and suitable for different scenes.



This grocery shopping cart is made of high-quality stainless steel alloy frame and a unique dual bearing design. It has good durability and rust resistance, structural strength and stability.



Easy installation, No tools are required, you only need to install wheels and axles for quick and easy installation.



SPECIFICATIONS:

Color: Silver

Material: High-quality stainless steel alloy (durable, rust-proof, strong structure)

Loading mode: shopping mode / heavy goods mode / folding mode (easy to switch arbitrarily)

Bearing: double bearing reinforced structure (high strength, good stability)

Rear wheels: three high-strength wheels (easy to climb stairs)

Front-wheel: Silent Rubber Wheel/Rubber Wheel with Brake(Can rotate 360 ​​degrees)

Handle: Lengthen rotatable wheels

Max. Load: Approx. 220lbs

Volume: 35L



PACKAGE CONTENT:

1 x Folding Shopping Cart

1 x Waterproof Oxford Shopping Bag

2 x Hooks

1 x Adjustable Bungee Cord





100% GUARANTEE-We are committed to providing customers with quality products and are confident to provide a one-year warranty period for this folding grocery shopping cart.

Feel free to contact us if you have any issues with your order. We'll replace or refund your purchase without hassle!

  • EASY STAIR CLIMBING DESIGN-Three wheels specially designed for stair climbing ability, with long and rotatable handle design, when a tall person uses it, there is no need to bend down to pull the cart, loading stair climber makes you easy to get up and down stairs without effort. The rear wheel is a universal wheel, 360 degrees easy to rotate.
  • FOLDABLE & PORTABLE-Shopping / Oversized / Folding mode can be easily converted and suitable for different scenes. The oversized mode is used to transport oversized items. Shopping mode makes it easy to carry fruits, vegetables or other things into your bag. The folding mode can be easily moved, saving space and facilitating storage. The package comes with a detachable waterproof Oxford blue shopping bag, two hooks and an adjustable bungee cord.
  • HIGH QUALITY-This grocery shopping cart is made of high quality stainless steel alloy frame for good durability and rust resistance. Our grocery cart uses a unique dual-bearing design to increase structural strength and stability. The reinforced foldable grocery shopping cart can hold up to 220 pounds of goods.
  • EASY INSTALLATION & WIDE RANGE OF APPLICATIONS-No tools are required, you only need to install wheels and axles, and you can use them with confidence. Not only for shopping, but also for transporting groceries, camping equipment or gardening tools, office documents, suitcases, bottled water, sports equipment, beach equipment, and kitchen supplies. The folding shopping cart is also ideal for use on muddy, grassy, ​​staircase, cobblestone, concrete, and gravel terrain.
  • PRODUCT GUARANTEE - We are committed to providing customers with quality products and are confident to provide a one-year warranty period for this folding grocery shopping cart. Feel free to contact us if you have any issues with your order. We'll replace or refund your purchase without hassle!

User questions & answers

Question: are the rear whells metal frames with rubber tiors
Answer: 15 1/2 BY 12 1/2 13 1/2 HIGH
Question: what is the weight limit on this product
Answer: No, there was no way to hang hanging file folders inside. The gaps are just slightly too large for even a legal sized folder to hang from. I was able to fit a desktop file organizer inside, but it took some muscle to get it in there.
Question: What is basket size. Just bought another one and basket size is 30 x 27”. I want a bigger basket
Answer: 2 3/4 inches
Question: What are the hooks for
Answer: I noticed a few differences. First off, the wheels on the Pro don't have the ridges in them, the regular Quik Cart does. I am hoping that means the solid wheels on the Pro cart will not wear out as quickly as the ridged one's do (which split down the center after about 300 miles is put on them: I put on about 2 miles a day dragging mine around campus, and they seem to wear out just under a year of school, so I'd say about 180 days worth of pulling it behind me). Second is the side snap-on's for rigidity. On the regular cart, they snap on, on the Pro, it slides into place instead. I used to have to use wire ties to keep the snap-on's in place after lifting the lid on and off at each class. Once, one fell off and got run over, I was just thankful that I still had the support snap-on's from my old cart to use. Third is how the lid fits. Much tighter. Snaps down better. Seems to be thicker also. Tighter fit means that it is just as hard to get off as the regular lid, but you don't want it blowing off in winds, which my regular Quik-cart did a couple of times. I thought it had snapped into place, and it hadn't. Driver's error on those times, not the cart's fault.

Folding Shopping Cart Portable Grocery Utility Climb Stair Cart with Rolling Swivel Wheels and Waterproof Removable Canvas Bag - Navy Blue

BeebeeRun

Based on 865 reviews Check latest price
  • UPGRADED HANDLE: This cart’s handle is reinforced, lengthening and is rotating. When a tall person uses it, he doesn't have to bend to pull the cart, and a slightly shorter person can choose to pull the attached handle or pull the original handle directly
  • HEAVY DUTY SHOPPING CART: Strong rust-resistant aluminum frame construction for strength and durability. Come with detachable waterproof oxford cloth bag for use in rainy day.
  • EASY STAIR CLIMBING DESIGN: Three Swivel wheel designed specifically for stair climbing ability. Cart glides up and down steps easily. Wheels are good on terrains such as mud, grass, stairs, cobblestones, concrete, and gravel. The front wheel is a universal wheel, 360 degrees easy to rotate.
  • HIGH QUALITY: This grocery shopping cart sturdy construction allows it to holds up to 35 liters while maintaining an easy to push stability. Using premium metal materials, this cart has been carefully crafted to withstand even the toughest wear and tear. Product Size:12*18*37 inch.
  • MULTI FUNCTION: Not just for transport laundry, groceries, camping gear or gardening tools. It is variously used for office files, suitcases, bottles of water, sports equipment, beach gear and kitchen supplies with its premium tri-wheel design and spacious space. 1 MONTH GUARANTEE-If anything happens to this shopping cart within the first 1 months of owning it, we will replace it at no charge.

User questions & answers

Question: Can you put a 5 gallon bucket in the cart
Answer: 15 1/2 BY 12 1/2 13 1/2 HIGH
Question: We are desperately needing a cart ust like this only a little larger. Do you sell a larger cart
Answer: No, there was no way to hang hanging file folders inside. The gaps are just slightly too large for even a legal sized folder to hang from. I was able to fit a desktop file organizer inside, but it took some muscle to get it in there.
Question: Has anyone found a similar cart but a little larger
Answer: 2 3/4 inches
Question: What are the dimensions of the canvas bag (length x width x height
Answer: I noticed a few differences. First off, the wheels on the Pro don't have the ridges in them, the regular Quik Cart does. I am hoping that means the solid wheels on the Pro cart will not wear out as quickly as the ridged one's do (which split down the center after about 300 miles is put on them: I put on about 2 miles a day dragging mine around campus, and they seem to wear out just under a year of school, so I'd say about 180 days worth of pulling it behind me). Second is the side snap-on's for rigidity. On the regular cart, they snap on, on the Pro, it slides into place instead. I used to have to use wire ties to keep the snap-on's in place after lifting the lid on and off at each class. Once, one fell off and got run over, I was just thankful that I still had the support snap-on's from my old cart to use. Third is how the lid fits. Much tighter. Snaps down better. Seems to be thicker also. Tighter fit means that it is just as hard to get off as the regular lid, but you don't want it blowing off in winds, which my regular Quik-cart did a couple of times. I thought it had snapped into place, and it hadn't. Driver's error on those times, not the cart's fault.

Product features

Multi-function Cart

  • For shopping: You can take the cart or separate bag to shopping.
  • For groceries: Removing the bag, it becomes a hand truck capable of carrying heavy items.
  • For oversize object: You can use the hook and bundle to fix the folded frame and oversize box.

High Quality Wheels

  • Front wheels is a universal wheel, easy to rotate and breakable.
  • Back wheels is designed specifically for stair climbing ability and it can glide up and down steps easily.

Details

  • The handle is reinforced, lengthening and can be 360 degree rotate.
  • Detachable waterproof oxford cloth bag can be used in rainy day.
  • Strong rust-resistant aluminum frame construction for strength and durability.
  • Hook and bundle pull ropes are included.

ROVSUN 330LBS Capacity Stair Climbing Cart, 30'' Heavy Duty Hand Truck, Portable Folding Trolley for Upstairs Cargo Transportation, Rubber Three-Wheels & Thickened Tube & Anti-Scratching Mat

Based on 213 reviews Check latest price
  • ✔ CLIMBING DESIGN: Specially-designed 3 wheels decrease pressures on supporting surfaces, which strengthens its stability and allows to “walk" over stairs and obstacles.
  • ✔ HEAVY DUTY: Made of carbon steel; thickened tube and frame; weighs 18 pounds; suitable for industrial cargo transportation. Load capacity: 330 lbs. on the ground; 220 lbs. when climbing stairs.
  • ✔ EASY TO ASSEMBLE: Only the two side wheels are needed to be attached on the cart. Others are preassembled before shipment. There's a free mini wrench in the packing. Just screw them and then done.
  • ✔ EASY TO STORE: Foldable design makes storage easier. Easy to take it with and use.
  • ✔ ANTI-SCRATCHING & LESS NOISE: Plastic mat on the support bar protects your floor from scratches in most cases. Made of high quality rubber tires, wheels features smooth rolling and less noise. ❤ FREE & FAST SHIPPING: local stock and local carrier FedEx/UPS/USPS. 2-7 business days to deliver.

User questions & answers

Question: Will this work on stairs that have 8" spacing (between steps
Answer: We loaded ours with two cases of water and tried to carry it up three 4 inch steps. It was like trying to drag an ornery donkey. I don't recommend it. Try a different manufacturer.
Question: Would this work well for a massage table on the street and on stairs
Answer: The stairclimber will work on an open staircase, but only if you are able to lift the weight on your own and able to lean back and away from the unit as you pull it up the stair. I was able to get a 50 pound night table up a wooden open 4 step staircase and then up a fully carpeted staircase, which was quite a feat as I am an older (female) Senior.
Question: Does it work with open staircase
Answer: Absolutely not!
Question: Could I move a washer or dryer up the stairs with this
Answer: Heavy smaller items would be fine, but even though you can strap an item to it, I would not recommend this item for large furniture because the handles are too short. A true appliance/furniture dolly would work better in my opinion.

Product features

UPGRADE Stair Climbing Cart

Made of strong iron, the cart can bear up to 330 lbs loading. Be aware that the cart is NOT lightweight. Weight of the whole cart without loading: 19 lbs.

3-WHEELS GOING UPSTAIRS

Designed for climbing stairs, it features labor saving when going upstairs or downstairs. Note: It'd be better to have 2 person to handle the cart when you transporting really heavy loading downstairs. (One is going to drag the cart, another is going to hold the cart or cargo.)

DIMENSION

Platform - 13.4'' x 11.8''. Handle - folded to 33'', extended to 45''. (Loading can be wider than platform.)

FOLDING DESIGN

Handle can be shortened to 33 inch. Platform and back stick can be folded.

Folding design makes the storage and transportation easier. It can be stored in your car or van as a spare hand truck.

EASY ASSEMBLY

You just need to assemble the wheels after you receive the package. We've added a free small wrench for you. You can easily screw the two wheels on both side of the cart. Then the whole cart is finished.

Thickened Tube

  • We've upgraded the thickness of tube to ensure the loading capacity and avoid bending.

Foldable Stick

  • Back stick can help hold the bearing when you're having a rest. It can be folded when you don't need it.

Protective Mat

  • Plastic mat at the end of the back stick protects your floor from scratching in some ways.

Padded Handle

  • Extended pad gives more comfort when using. The color may be purple instead of red, which will not affect working.

420LBS Capacity Stair Climbing Cart, Heavy Duty Stair Climbing Cart with 6 Wheels & Support Rod, Portable Folding Trolley for Upstairs Cargo Transportation All Terrain Hand Carts & Dollies for Stairs

Product description

Introduction:

* This stair climbing trolley combines an all-terrain three-wheeled chassis with a folding trolley. Our unique engineering design means it can drag 420 pounds of food and easily bring groceries home. Attach multiple stairwell cabinets to your fifth floor apartment. It can also be folded to a depth of more than 30 inches for easy storage.



* The three-wheel design adopted by the cart will reduce the pressure exerted on the support surface, thereby improving

Stable and allow the trolley to "walk" on curbs, stairs and obstacles. Bearings will withstand the severe test of modern life, and will be developed on a modular folding chassis to meet the unique challenges of different environments and different surface objects. Improved stability and balance. The height-adjustable handle allows you to choose the best height for stairs and horizontal surfaces to minimize strain and help reduce the risk of fatigue and injury.



Product Features:

Can be folded up, it is very convenient to carry and use.

The wheels use solid rubber tires and steel materials.

The unique engineering design makes it easy to climb stairs.

Made of sturdy iron pipe, thickened and thickened, with a long life.

Comfortable grip, comfortable handle, non-slip, sweat-absorbing, durable.

The steel pallet has super load-bearing capacity.

Has a support rod and can be parked at any time.



Product Parameters:

Full length: 44.5 inches (111 cm)

Frame width: 14.5 inches (37 cm)

Pipe thickness: 0.05in (1.2mm)

Maximum load: 190KG (420LBS)

Weight: 14.3lbs (6.5kg)

Height after folding: 76 cm (30 inches)



Product List:

1 x Stair Climbing Cart

2 x Binding Rope



  • 【DURABLE & STRONG MATERIAL】This stair cart is made of durable carbon steel with electrostatic spray, which is durable and strong. The six wheels use PU and plastic material, which is low noise, smooth rolling and high wear resistance.
  • 【420LBS LOAD-BEARING CAPACITY】This heavy duty hand truck for stairs provides 420 lbs support capacity for you and significantly reduce efforts and strain required to transport loads. It aslo equipped with support rod, which can be parked at any time, which is more convenient to use.
  • 【CLIMBING DESIGN】The stair climbing cart designed with 6 wheels (3 wheels on each side) decrease pressures on supporting surfaces, which strengthens its stability and allows to “walk" over stairs and obstacles.
  • 【LIGHTWEIGHT & FOLDABLE】Our adjustable stair climbing cart doesn’t need the installation which can time saving. Collapsible design for easy carry and store. It can be easily used in various occasions, a good helper for family transportation.
  • 【ERGONOMIC DESIGN】Height-adjustable handles allow you to choose the best height for stairs and horizontal surfaces to minimize strain and help reduce the risk of fatigue and injury.

User questions & answers

Question: Does this trolly have plastic wheels or rubber wheels? Thank you
Answer: Push the iFit button for 30 seconds to skip the iFit registration process and start using the treadmill immediately.
Question: How big is the base on this please
Answer: I am not sure about the Horizon but I purchased this treadmill in April and have had multiple issues. #1 I received it with a non working incline motor. I contacted their terrible customer service about this and they said because I got the warranty they would send out a repairman to replace it. It took 2 months and a few times of me contacting them through chat, email and phone and I finally randomly received a replacement motor in the mail. However, I ended up having to figure out how to replace the motor myself (which was super hard to do) because they didn't send out a repairman. Issue #2 One of the metal pieces that is connected to the lower platform that makes the treadmill incline busted off. I contacted the chat and the agent ended up putting in a request for a replacement treadmill for me. Well that was over a month ago and have still heard nothing back. I've called and emailed them multiple times and was not able to get ahold of them since. I tried the chat and the agent said it's taking longer because of Corona. Really? Over a month and not even an email updating me of the situation? I actually just tried calling today and was on hold for over 40 minutes and ended up just hanging up. I've had this treadmill since April and it's been one headache after the next. I even paid for the premium extended full from head to tippy toe warranty and they are treating me like garbage. Overall, this treadmill can be good but it is cheaply made and the customer service massively SUCKS, BAD. I might try the Horizon treadmill if I were you. Just my opinion though. Oh, and avoid the iFit. Not worth the price. You do get a free year of it though.

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