8 best motorola cable modems
Motorola cable modems are networking devices manufactured by Motorola Solutions, a company with a long history in the field of telecommunications and electronics. These cable modems are designed to provide high-speed internet access through cable television networks. Here are some key points about Motorola cable modems:
DOCSIS Compatibility: Motorola cable modems typically adhere to the DOCSIS (Data Over Cable Service Interface Specification) standard. DOCSIS is a set of international standards that govern how data is transmitted over cable TV systems. This ensures compatibility with various cable service providers.
High-Speed Internet: Motorola cable modems are capable of providing high-speed internet access, which makes them suitable for activities like streaming, online gaming, and large file downloads or uploads.
Compatibility with ISPs: These modems are often designed to work with a wide range of internet service providers (ISPs). They can be used with major ISPs in regions where DOCSIS technology is supported.
Channel Bonding: Many Motorola cable modems support channel bonding, which is a technology that allows multiple channels to be combined for faster internet speeds. This is particularly useful for users who require very high bandwidth.
Built-In Router (Gateway): Some Motorola cable modems come with a built-in router, allowing them to serve as a complete networking solution.These devices are often referred to as "gateways" and can provide both wired and wireless connections.
Multiple Ethernet Ports: Motorola modems typically have one or more Ethernet ports, allowing users to connect wired devices directly. This is useful for devices like desktop computers, gaming consoles, or smart TVs.
IPv4 and IPv6 Support: They are designed to support both IPv4 and IPv6 addressing, ensuring compatibility with older and newer internet protocols.
Security Features: Motorola modems often include security features like firewall protection, which helps safeguard the connected devices from potential online threats.
User-Friendly Setup: The setup process for these modems is typically designed to be user-friendly. They often come with intuitive web interfaces for configuration.
Firmware Updates: Like all networking devices, it's important to keep the firmware of a Motorola cable modem up-to-date. This ensures that the modem is equipped with the latest security patches and performance enhancements.
Customer Support: Motorola typically offers customer support and resources for users, which can include online documentation, troubleshooting guides, and direct support channels.
When choosing a Motorola cable modem, it's important to consider factors like the internet speed package offered by your ISP, the number of devices you intend to connect, and any specific features you may require, such as built-in Wi-Fi or additional Ethernet ports. Always ensure that the modem is compatible with your specific internet service provider and plan.
Below you can find our editor's choice of the best motorola cable modems on the market- Ultra-fast DOCSIS 3.1 performance - Model MB8611 supports the fastest DOCSIS 3.1 cable modem services available for all multi-gigabit speed tiers, complete with fallback to 32x8 DOCSIS 3.0 (Approved by Comcast Xfinity for all speeds including Comcast Gigabit services.)
- Compatibility - Plugs easily into any WiFi router for shared internet access by all your WiFi and ethernet-capable devices. This cable modem does NOT have a built-in wireless router or telephone call capability.
- Flexible connection: A 2.5G Ethernet port to work with even the Fastest Routers and Personal Computers, providing downstream speeds just below 2,500 Mbps and upstream speeds up to 800 Mbps (when supported by your cable service speed.)
- Active Queue Management (AQM): Reduced Internet latency for faster page loading and better response time from your interactive applications like online gaming and video conferencing. Full-band Capture digital tuner enhances speed and saves energy.
- Cost-saving solution: Owning your own modem typically saves the average home $156 per year in monthly rental charges. (Savings are shown for Comcast Xfinity and vary by cable service provider.)
User questions & answers
Question: | When are where will this be available |
Answer: | It is now available on Amazon. |
Question: | I’m stuck between the this and the Netgear cm |
Answer: | Here are my impressions. I recently purchased the Motorola and it is performing as expected although set up with Xfinity was a bit frustrating. I have used Netgear equipment in the past and been happy with it. I believe the CM1200 is a little bit older technology than the MB8611 and more expensive. But either of these modems should serve you well. |
Question: | Does this include Xfinity voip service |
Answer: | No, but if you want that, just add a VoIP box (about $40) and a service (about $20/mo.). |
Question: | Is it worth it to get this over the MB8600 if my router doesn’t have 2.5gbe |
Answer: | Yes |
Product features
Enables Ultra-Fast Internet
Featuring DOCSIS 3.1 support, the only standard that can deliver speeds over 1 Gbps/second, this modem is approved for all multi-Gigabit speed tiers by Comcast Xfinity.
Saves You Money
Eliminate monthly cable modem rental fees and save 168 dollars per year on your Comcast Xfinity bill. Actual savings depend on your service provider.
Connects to Any Router
Pair with any WiFi router, including mesh or gaming routers, for shared Internet access by all your WiFi and Ethernet-capable devices.
Easy Setup
Enjoy a straightforward setup process with just 3 connections - power, coax cable, and Ethernet.
Future Proof
Ultra-fast DOCSIS 3.1 performance with backwards compatibility to 32x8 DOCSIS 3.0.
2.5 Gbps Ethernet Port
High-speed Internet for any computer, smart TV, game station, or other ethernet-capable device.
Fastest Response Time
Featuring low latency to enhance speed and save energy for interactive games.
Active Queue Management
Significantly reduces Internet latency to provide faster page loads, streaming, and video conferencing.
Proactive Protection
Ruggedized lightning and power surge circuits protect your investment
2-Year Agreement
The MB8611 comes backed by our two-year quality agreement.
English & Spanish Support
Need Additional assistance? Our experienced, USA-based customer support specialists are here to help.
The Perfect Match
Looking for the best router to pair with your cable modem? Bundle with one of our Whole Home Mesh WiFi Systems and MotoManage app. The MotoManage App offers a wide range of customizable features and network-level threat detection for greater peace of mind. Powered by Minim. (Basic service included. Optional upgrade to premium parental controls and advanced security features for 4.16 dollars/month paid annually, or 5 dollars/month paid monthly after 30-day free trial.)
The Motorola Whole Home WiFi System is available in a two-pack (MH7022) or a three-pack (MH7023). Shop yours today.
- Fast 24x8 DOCSIS 3.0 cable Modem Plus a built-in AC1900 Dual band (2.4GHz and 5GHz) Wi-Fi Gigabit Router with four Gigabit (GigE) Ethernet ports, power boost Wi-Fi amplifiers, firewall security, and more. The maximum modem speed is 1000 Mbps, supporting service speeds up to 650.
- Eliminate up to $156 per year in cable Modem rental fees. (Savings are shown for Comcast Xfinity and vary by cable service provider.) certified by all leading cable service providers including Comcast Xfinity, Cox, Charter spectrum (no cable Modem is compatible with fiber optic, DSL, or satellite services, available from Verizon, AT&T, CenturyLink, Frontier, and others.)
- Built-in high-speed router with AC1900 wireless and Power boost - Provides internet access for Wi-Fi devices including smartphones, notebooks, tablets, and more. Four 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers and other Ethernet-capable devices. A Broadcom cable Modem Chipset provides security from denial of service attacks.
- Wireless power boost for better speed and range - Adds high-performance Wi-Fi power amplifiers to boost the wireless signals to the legal limit, giving a significant Boost in speed and range. In addition, anybeam Performing at both 2.4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range
- Minimize shelf space and improve cooling - integrating the cable Modem and router creates a reliable connection that reduces unwieldy wiring and power adapter clutter while conserving desk space. The vertical design looks great in any home or office. A two-year warranty is the longest in the industry. Rugged Lightning and Power Surge circuits further protect your investment.
User questions & answers
Question: | I want to buy this latest model mg7700 asap, when is gonna available |
Answer: | Not sure about the answer to your question. The MG7700 is very popular at the moment and all you can do is keep monitoring availability. |
Question: | What is the range of this modem? I'm looking for a strong signal throughout a 4,000 sq ft home |
Answer: | Model MG7700 should provide coverage to a large house. Unfortunately, because of so many variables involved, there isn't a way to measure the range (or speed) experience a user will have. Factors, including positioning of the Gateway, building materials, obstruction or even your neighbors WiFi usage, play a role in what will both range and speed. That said, model MG7700 is equipped with a sophisticated built in Dual Band AC 1900 WiFi router. Support for concurrent 2.4 and 5 GHz bands with AnyBeam beamforming at those bands, focuses the signal on wireless clients to allow further improvements to wireless performance, including range. Model MG7700's built in WiFi router will increase your chances for a better WiFi experience over other Gateways on the market. |
Question: | Do you have to pay for extended phone tech support in the event it stops working |
Answer: | Motorola has a pretty decent 2 year warranty, with good phone support even through this Novel Corona-virus causing many companies to lessen customer support. This is a solid modem that saves me $185 every year with Comcast. It's interesting as I had Comcast service 12 years ago and back then one could own their own modem to save you $15, but they would charge you the same $15 for the access card a month. I went back to Comcast as Frontier is at deaths door. These days Comcast doesn't charge for the access card as the FCC put the kibosh on cable companies being in the cable rental business. At the end of the day, this Motorola's paid for itself twice over and still counting. |
Question: | Are you able to install firmware updates? When I owned a combo modem+router, Cox locked out firmware updates because it was a cable modem |
Answer: | No, you can't personally update the firmware, apparently, the cable company gets it from Motorola, and updates it for you. I guess for compatibility or maybe some other reason. |
Product features
Compatible with Most Cable Providers
Certified by Comcast Xfinity, Cox, and other cable providers.*†
* Not compatible with Verizon, AT&T, CenturyLink, and other fiber optic, satellite, or DSL services.
† This cable modem/router does not have telephone jacks for the support of voice calls.
Fast Internet Speed
For other service providers, supported service speeds are similar to Comcast.
Connect All Your Devices
The built-in router provides high-speed shared Internet access to smartphones, HDTVs, computers, tablets, game stations, streaming media devices, and other Ethernet and WiFi devices.
Wireless WiFi Power Boost
Power Boost technology amplifies the wireless signal to the limit set by the Federal Communications Commission (FCC) to deliver higher WiFi speeds and extend the WiFi range.
Beamforming
AnyBeam WiFi beamforming at 2.4 GHz and 5 GHz focuses the wireless signal on your wireless devices to further enhance wireless performance.
Clean and Easy
Integrating the modem and router saves space, reduces wires and power cubes, and provides a single user interface.
- This 16x4 DOCSIS 3.0 cable modem provides speeds up to 686 Mbps, sixteen times faster than DOCSIS 2.0. A Full-Band Capture digital tuner ensures a faster, more reliable Internet.
- Cable modem's Ethernet port connects to a computer, HDTV, game station, or wireless router. (This Model MB7420 cable modem does NOT have a built-in wireless router and does not have a telephone adapter or phone jack. The Motorola MG7310, MG7315, MG7540 and MG7550 have a built-in wireless router.)
- Requires cable Internet service. Certified by Comcast XFINITY for residential speeds up to Extreme 300, by Comcast Business for speeds up to Deluxe 250, Time Warner Cable, Cox, Charter Spectrum, BrightHouse, and other leading cable service providers for modem ownership programs that typically save rental charges of $120 or more per year
- Setup is fast and easy with a few quick steps set out in a Quick Start guide. Experienced USA-based customer support specialists are there to help if you need them.
- Attractive, compact design minimizes shelf space, improves cooling, and extends product life while looking great in any home or office. A two-year warranty plus rugged lightning and power surge circuits protect your investment.
User questions & answers
Question: | How warm does this modem run? Some of the more recent SB modems ran too hot, leading to early failure |
Answer: | Handling of heat was definitely considered in the MB7420 design. All cable modems generate heat, the good designs get rid of the heat efficiently. The MB7420 is very well ventilated on both sides and on the top, and has robust heat sinks on the circuit board to dissipate the heat. The vertical design also helps air circulation. The two year warranty is the longest in the industry and speaks to the durability of the product. With that said, definitely do not operate the MB7420 on its side. The MB7420 is intended to be in a vertical position. |
Question: | Are the leds insanely bright like on other motorola modems |
Answer: | Whether the LEDs have the right amount of brightness is an opinion. The MB7420 LED brightness was reduced in response to user reviews on earlier modem designs. Definitely attention was paid to the output level and the electronic design throttled back the brightness. You will probably find it a good, but can't say for sure. Your opinion would be welcome. |
Question: | Can the stabilizing foot be removed so the modem can lay on its side? Is it screwed/clipped on |
Answer: | The foot is attached with 2 screws under the label. It is designed to stand up on the foot to allow for adequate cooling for the modem at high speeds. It is not designed to lay flat on its side with one panel blocked. It is recommended that both side panels and the top not be blocked. Laying it on its side and blocking the ventilation could produce improper operation and unit failure. |
Question: | Is this part of the arris motorola surfboard line up of modems |
Answer: | No, it is not. This is a much newer design. The MB7420 has a Full Band Capture Digital Tuner, upgraded power handling to protect against lightning and power surges, robust heat sinks to handle a broad temperature range. And the MB7420 looks a lot better than the Arris SB6141. |
Product features
The smart choice for your cable Internet service
Eliminate monthly cable modem rental fees – Typically saves 156 dollars per year in Xfinity cable modem rental fees. Actual savings depend on your service provider.
300+ Mbps – Maximum actual Internet download speed.
GigE Ethernet port – For a high-speed wired connection to any router, computer, or other Internet-capable device.
Connect any WiFi router you choose
Plugs easily into any router for shared Internet access by all your WiFi and Ethernet-capable devices. This flexible approach lets you pair this cable modem with any router you choose for your WiFi needs, including a mesh router or gaming router.
If the MB7420’s Ethernet port isn’t used for a router, it can plug into a computer, HDTV, game station, or other Ethernet device.
Compatible with Most Cable Providers
Certified by Comcast Xfinity, Cox, Charter Spectrum, and other cable providers.*†
*Not compatible with Verizon, AT&T, CenturyLink, and other fiber optic, satellite, or DSL services.
† This cable modem does not have telephone jacks for the support of voice calls.
Fast Internet Speed
For other service providers, supported service speeds are similar to Comcast.
Easy Setup
Connects fast with just 3 connections – power, coax cable, and Ethernet.
Product description
The Motorola MG8702 ultra-fast AC3200 dual-band WiFi router and DOCSIS 3.1 cable modem combo supports Gigabit Ethernet speeds with advanced WiFi performance. Approved for Comcast Xfinity, this cable modem is also backward compatible with 32x8 DOCSIS 3.0.
- Ultra-fast DOCSIS 3.1 performance - Certified for Comcast Xfinity, complete with fallback to 32x8 DOCSIS 3.0. Features 4 GigE ethernet ports for wired connections.
- Powerful AC3200 4x4 router - Power Boost, Range Boost, and AnyBeam WiFi beamforming amplify the available WiFi signal for high-speed streaming, gaming, and connecting throughout the home. MU-MIMO seamlessly manages multiple device connections. Supports multi-gigabit speeds, depending on your internet service plan.
- Intelligent mobile app - Manage and optimize your home network from anywhere with the MotoManage app, an intelligent WiFi app. Download the MotoManage app for guest network management, usage monitoring, speed testing, parental controls, advanced threat protection, network security alerts, and more.
- Bye bye, latency and lag - Applies Active Queue Management (AQM) for reduced Internet latency and better app performance. Full-band Capture digital tuner enhances speed and saves energy.
- Extreme cost savings - Save up to $168 per year on modem rental fees with your internet provider. (Savings described is for Comcast Xfinity.) Future-proof your internet setup with DOCSIS 3.1, supporting the fastest internet plans out there. Comes with a 2 year warranty and free support from our USA team of connectivity technicians. Simplifies the installation process and eliminates wires. Installs in minutes using the MotoManage app.
User questions & answers
Question: | Will this work with RCN |
Answer: | Need to check with RCN tech support. Motorola says it can support other internet providers but you need to check first. |
Question: | Does it work with spectrum |
Answer: | For some reason, this unit needs to install through the technician of Motorola. I did not use it |
Question: | Will this work with spectrum high speed cable internet |
Answer: | It works with Xfinity hi speed. |
Question: | I saw Freds answer that he has Mediacom, but doesn't say whether it is compatible or not, therefore, is it compatible with Mediacom |
Answer: | Yes it is compatible with MediaCom. |
Product features
Enjoy Ultra-Fast Internet
Intelligent Power Boost and Beamforming technology work together to amplify the available WiFi signal, giving you the fastest and most reliable connection over the largest possible range.
Save Money
Say goodbye to monthly cable modem rental fees and save up to 168 dollars per year on your Comcast Xfinity bill. Actual savings depend on your Internet Service Provider.
Eliminate Excess Wires
A built-in AC3200 4X4 wireless router allows this 2-in-1 device to provide the high-performance networking you need while simplifying the installation process.
Future-Proof Performance
DOCSIS 3.1 provides higher speeds and extended coverage, complete with backwards compatibility to 32x8 DOCSIS 3.0, 2.0, and 1.1 services.
Intelligent Traffic Control
MU-MIMO Technology lets your router communicate seamlessly with multiple devices at once, allowing for simultaneous streaming throughout your home.
More Connection Options
4 Gigabit Ethernet (GigE) LAN ports allow for optional wired connections to computers, smart TVs, game stations, and other Ethernet-capable devices
Optimized Network Storage
A USB 3.0 Port with DLNA enables shared network storage for files. Simply plug in a USB to enjoy playback of videos and music.
Faster Response Times
Multi-Processor Technology provides lower latency while a Broadcom Full-Band Digital Tuner saves energy to speed up response times for interactive games.
Protection on Your Investment
Ruggedized lightning and power surge circuits, our 2-year quality agreement, and experienced custom-er service professionals are here to optimize your experience.
- 16x4 DOCSIS 3.0 cable modem plus a built-in AC1900 Dual Band (2.4 GHz and 5 GHz) WiFi Gigabit Router with four Gigabit (GigE) Ethernet ports, a firewall DFS, Power Boost, and more. This product is recommended for actual cable Internet service speeds up to 375 Mbps. A Broadcom cable modem chipset provides security from Denial of Service attacks. WiFi performance is exceptionally good, even in multi-dwelling units with lots of WiFi noise from neighbors. DFS and Power Boost are key
- Requires cable Internet service. Approved by and for use with Comcast Xfinity and Xfinity X1, Cox, Charter Spectrum, Time Warner Cable, Suddenlink, WOW., CableOne and other cable service providers. Eliminate cable modem rental fees up to 156 dollars per year. (Savings are shown for Xfinity and vary by cable service provider. No cable modem is compatible with fiber optic, DSL, or satellite services from Verizon, AT&T, CenturyLink, Frontier, and others. Model MG7550 has no phone jack.)
- Built-in high-speed Wi-Fi router with AC1900 Wi-Fi, and Power Boost, and DFS provides Internet access for Wi-Fi devices including smartphones, notebooks, tablets, game stations, HDTVs, Amazon Echo, Google Home, Chromecast, Roku, Amazon Fire TV, and AppleTV. Four 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers, HDTVs, game stations, streaming TV devices, and other Ethernet-capable devices.
- Wireless Power Boost adds high-performance WiFi power amplifiers to boost the wireless signals to the legal limit, giving a significant boost in speed and range. The router can work on WiFi DFS frequencies, unlike most routers, so it is much less vulnerable to WiFi interference from neighbors. In addition, AnyBeam beamforming at both 2.4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range.
- Integrating the cable modem and router creates a reliable connection that reduces unwieldy wiring and power adapter clutter while conserving desk space. The vertical design minimizes shelf space and improves cooling while looking great in any home or office. A two-year warranty plus rugged lightning and power surge circuits protect your investment. Includes phone and web support by friendly, professional USA-based technical support specialists. Phone support is provided in English and Spanish.
User questions & answers
Question: | How easy is set up on this device? Would I have to call my provider (Comcast |
Answer: | It is super easy to set-up, however you usually have to contact comcast with any new device because they have to put it on their system. I basically plugged it in and called comcast, they found the device on the network and I was up and running. The only other step you need is to go into the device setup (the ip address is on the label) and login and set up your username and password for your accounts. There are other settings you can set, but for a basic setup that is all you need to do. |
Question: | What is the difference between this one and the $89.99 that you also offer |
Answer: | The MG7550 is both a 16X4 modem and an AC1900 router integrated into a single unit. The MB7420 is a 16X4 modem, but does not include an integrated wireless router. The $89.99 MB7420 would typically be used with a wireless router. The MG7550 has a very powerful router built in. |
Question: | Is this a 32 band modem |
Answer: | The MG7550 supports the 250 Mbps and 300 Mbps services which are the fastest offered by the major service providers using DOCSIS 3.0. The MG7550 does not support 32 channels down, but as a caution, 32 channels is not likely to buy you anything more. The next major cable modem speed increase will use a technology called DOCSIS 3.1. That new technology is at least a year away for most people and will be a premium-priced service. The major cable service providers are very unlikely to use more than 16 channels for DOCSIS 3.0 because that would not be an efficient use of their networks. So buying a DOCSIS 3.0 device with more than a 16 channels down is not likely to buy you anything. |
Question: | Sellers keep saying the range is excellent. what exactly is the range for this router? numbers please. i need facts before i invest |
Answer: | The range you will get is highly dependent upon what kind of building you are in and how many other wireless signals are in the area. The range you will get in an apartment with concrete walls is much different from the range you will get in a suburban house with drywall interior walls. Results are also highly dependent upon what client (notebook, tablet, phone etc.) you are using. There is an independent study by Netperian that compares the speeds and range of competing AC1900 cable modem gateways. Various building types are used in the test and speed ratings were taken in each room of the buildings. The results were that the Motorola MG7550 is MUCH better than Arris and significantly better than Netgear. The report is over 40 pages long, so you will readily see a few numbers for range are only partial information. With all of that said, in an open field the MG7550 averaged 214 Mbps download speeds at 1000 feet and 475 Mbps at 100 feet. Those were much better data rates than Netgear or Arris with identical conditions. |
Product features
Compatible with Most Cable Providers
Certified by Comcast Xfinity, Cox, Charter Spectrum, and other cable providers.*†
* Not compatible with Verizon, AT&T, CenturyLink, and other fiber optic, satellite, or DSL services.
† This cable modem/router does not have telephone jacks for the support of voice calls.
Fast Internet Speed
For other service providers, supported service speeds are similar to Comcast.
Connect All Your Devices
The built-in router provides high-speed shared Internet access to smartphones, HDTVs, computers, tablets, game stations, streaming media devices, and other Ethernet and WiFi devices.
Wireless WiFi Power Boost
Power Boost technology amplifies the wireless signal to the limit set by the Federal Communications Commission (FCC) to deliver higher WiFi speeds and extend the WiFi range.
Beamforming
AnyBeam WiFi beamforming at 2.4 GHz and 5 GHz focuses the wireless signal on your wireless devices to further enhance wireless performance.
Clean and Easy
Integrating the modem and router saves space, reduces wires and power cubes, and provides a single user interface.
- Built-in AC1900 Wireless Router - This 24X8 DOCSIS 3.0 cable modem comes integrated with an AC1900 Dual-Band (2.4GHz and 5GHz) Gigabit Router and two Xfinity Voice-compatible phone ports for ultimate range and performance. This product is approved by Comcast for Xfinity Internet and Voice, and recommended by Comcast for Xfinity Internet service speeds up to 600 Mbps.
- Flexible Compatibility - The MT7711 provides shared Internet access for WiFi devices including smartphones, notebooks, tablets, and more. Four 10/100/1000 Gigabit Ethernet LAN ports provide wired connections to Windows and Mac computers and other Ethernet-capable devices. A Broadcom cable modem chipset provides security from Denial of Service attacks.
- Requires Comcast Xfinity Internet Service - Approved by and for use with Comcast Xfinity and Xfinity X1. This product will not work with any other Internet service provider.
- Save Money - Eliminate up to $168 in cable modem rental fees per year. Say goodbye to monthly rental fees and landline phone costs.
- Wireless Power Boost for Better Speed and Range - High-performance Wi-Fi power amplifiers boost the wireless signals to the legal limit, providing a significant increase in speed and range. In addition, AnyBeam beamforming at both 2.4 GHz and 5 GHz frequencies focuses the signal on wireless clients to further enhance performance and range. NOT included is a backup battery option (Model 98250) that allows your phone to make calls for 8 hours on standby after power loss.
User questions & answers
Question: | Is this compatible with AT&T |
Answer: | Model MT7711 or any (DOCSIS Cable modem/router) is NOT compatible with AT&T. |
Question: | I just updated my account to the 1000mbps plan and I want to get the most of it. Would I be able to get the 1000mbps download with this device |
Answer: | My internet speed when Comcast provides xfi modem is >300 Mbps down (even wifi) which is what my plan is. However everytime I plug this modem and replace comcast modem - the internet wired connections throttles at a max of ~174 Mbps Wifi sucks at ~74 Mbps Upstairs ~43 Mbps Very disappointed with this product. I have spent numerous hours with comcast tech and they rewired my connections. NO LUCK !!! |
Question: | Mt7711 reverts to eroute_dualmode from bridge mode either upon reboot or triggered by xfinity. has anyone figured out how to keep it in bridge mode |
Answer: | Bridging the connection is entirely dependent on your internet service provider. Some providers have a configuration file which will overwrite the bridge mode any time you reboot your modem (When your modem or gateway reaches out to their DHCP server, it locks to your modem's MAC address). You can try calling your internet service provider and ask them to release your DHCP lease, which will make the network have to relearn what MAC is associated with your account. However, it may not be permanent and will just revert to previous settings again. If you have more questions, please call our support team at 1-800-753-0797 (Monday-Friday 8:30am-10pm, Saturday 8:30am-5pm Eastern Time) |
Question: | I have comcast triple play and plan to reduce service to comcast internet only with Ooma phone. Is this a good choice to accomplish this transition |
Answer: | I also have Comcast/Xfinity Triple Play. With all of the Premium channels it cost me $159.00 per month when I add the phone and went to Triple Play 3 years ago. Late last year my monthly bill had gone up to $292.00 per month and they were talking about raising the price another $18. I dropped all of the Premium channels, turned in one of the three HD adapters and bought this MT17711 so I didn't have to rent one monthly. My bill dropped down to $191.30. This modem is excellent. It has faster Internet speeds and my devices located outside no longer drop off. I still have the X1 DVR and can live without the Premium Channels. Installation was simple and all done right online without having to call Xfinity. |
Product features
The smart choice for Xfinity Internet & Voice subscribers
Eliminate monthly cable modem rental fees and landline phone costs!* – Typically saves 156 dollars per year in Xfinity cable modem rental fees. Phone ports for Xfinity Voice eliminate the need for expensive telephone company landline service. (Xfinity Voice service required.)
600+ Mbps maximum actual Internet download speed
1900 Mbps maximum WiFi speed – AC1900 Dual Band Gigabit Router with WiFi Power Boost and 4 GigE Ethernet ports
2 phone ports for Xfinity Voice*
*Comcast Xfinity Voice service is required if you want to make phone calls using the MT7711. One phone jack works for any Xfinity Voice service. The second phone jack is used only if you have Xfinity Voice 2-line service, which is enhanced Xfinity Voice service.
Compatible with Comcast Xfinity
Certified by Comcast Xfinity for Internet and phone services. Phone service requires Xfinity Voice.
Exclusively for Comcast Xfinity, not other service providers.
Fast Internet Speed
Supports Comcast Xfinity Internet service speed tiers up to 600 Mbps.
Connect All Your Devices
The built-in router provides high-speed shared Internet access to smartphones, HDTVs, computers, tablets, game stations, streaming media devices, and other Ethernet and WiFi devices.
Wireless WiFi Power Boost
Power Boost technology amplifies the wireless signal to the limit set by the Federal Communications Commission (FCC) to deliver higher WiFi speeds and extend the WiFi range.
Xfinity Voice Support
The MT7711 supports Xfinity Voice features including Caller ID on your TVs.
Clean and Easy
Integrating the modem, router, and phone capabilities in a single device saves space, reduces wires and power cubes, and provides a single user interface.
Product description
Building upon the success of the SB6121, Motorola's SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to eight downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your Cable Internet provider service. That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.
- 10/100/1000 Mbps Ethernet port to connect with router or computer
- DOCSIS 3.0 certified, capable of up to 343 Mbps and upload speeds up to 131 Mbps based on Cable provider service
- Compatible with all major CABLE providers like Comcast/Xfinity, Cox, Charter, Time Warner, Mediacom, Bright House. Call your ISP to verify compatibility
- Compatible with Windows, Macintosh and UNIX computers
- Front-panel LEDs indicate status and simplify troubleshooting
User questions & answers
Question: | Is this a modem & Router all in one |
Answer: | I haven't experienced any delay in the connection, and much of the cable just dangles, since I also don't need all 50ft. |
Question: | Come with A/C power adapter |
Answer: | Yes it will. I have both and everything works great :) |
Question: | Does motorola support Comcast high speed |
Answer: | Yes. I use it with Suddenlink. |
Question: | What is the difference between the white and the brown version |
Answer: | 3 products in 1: 16x4 Cable Modem, AC1900 Dual band Wi-Fi Router, 4 Port Gigabit Router. |
Product description
Building upon the success of the SB6121, Motorola's SURFboard SB6141 enhances your personal media experience, at lightning-fast broadband speed. It harnesses the power of DOCSIS 3.0 technology to bond up to eight downstream channels and four upstream channels--providing you advanced multimedia services with data rates up to 343 Mbps download and 131 Mbps upload depending on your Cable Internet provider service. That makes streaming HD Video, gaming, shopping, downloading, working, high-quality voice and video conferencing, and peer-to-peer networking applications far more realistic, faster, and efficient than ever before.
- Approved on Comcast Xfinity, Spectrum (Charter, Time Warner, Brighthouse Networks), Cox, Mediacom, Suddenlink and most other US Cable Internet Providers. NOT compatible with Verizon, AT&T or Centurylink. REQUIRES Internet Service.
- Wired modem only. Does not include WiFi router or VOIP Telephone adapter. Gigabit Etherent port to connect to PC or Router.
- 8 Download Channels and 4 Upload Channels capable of up to 343 Mbps download and 131 upload speeds. Recommended for Internet Plans up to 100 Mbps.
- Brown Box Models Not Valid for this Item when Sold As New, should Report to Amazon Immediately and Return to Seller
- 2 year warranty with US based customer service. Refer to the Quick Start Guide and Installation video. Supports IPv4 and IPv6 – the latest Internet standard
User questions & answers
Question: | Comcast tells me I need an EMTA modem if I want to use their phone service. Is this considered an EMTA modem |
Answer: | The design is sparkles ✨ if this is the 2nd one I bought. Not sure which one you’re asking about. The first one didn’t fit unfortunately had to return it! |
Question: | does the SB6141 support wireless |
Answer: | Dear Customer The link you click is for MacBoook Pro 13 2020, not for Air 13 Retina Air 13 retina is sold out right now, will be stock soon. When you select the item you need, you need check the "size" choice on the product page, like "Size: 2018-2020 Air 13 Retina A2179/A1932" Thank you for your attention |
Question: | what is the difference between 6121 and |
Answer: | Please search ASIN number B08CZS62ZN for Protection Case for Macbook model A2251 |
Question: | Is it better to CALL Comcast to activate this modem, or do the computer activation (inserting model and MAC numbers |
Answer: | I don’t think so. I have the new MacBook Pro. The one that just came out in 2020 and it fits perfectly. |
Product features
ARRIS SURFboard SB6141 Cable Modem
The SURFboard SB6141 is an affordable, high-speed DOCSIS 3.0 Cable Modem that provides you with 343 Mbps download speeds – perfect for things like streaming audio and video, downloading and sharing content. It supports IPv6 – the latest Internet standard and is compatible with major U.S. Cable providers. The SURFboard SB6141 is easy to install so you’ll be surfing in a matter of minutes.
Stop leasing your modem and save money!
When you purchase a SURFboard modem, you save money on monthly lease fees while equipping your home network with the latest technology.
Will SURFboard work with my cable operator?
It sure will. SURFboard cable modems are compatible with major US Cable Internet Providers like Xfinity by Comcast, Time Warner, Cox, Brighthouse and many others. Don't see your provider listed here? Just give them a call to confirm.
SURFboard is simple to setup
With just a few steps, you'll be surfing. Simply plug your live coax cable into the modem, plug in the power cord and give it a few minutes to go through the provisioning process. That's it!
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